FameEX, a global and secure cryptocurrency trading platform, has announced the implementation of an “instant response system” designed to rapidly address user queries and streamline the trading process. Amid volatile crypto market conditions, some platforms often experience a surge in user inquiries, posing a significant challenge to customer service. To enhance user assistance, FameEX now mandates the customer service team to respond within a 6-second timeframe and ensures 100% issue resolution. FameEX employs experienced technical and financial experts to provide professional guidance, thereby alleviating concerns for all traders.

Advanced 24/7 Customer Service Response System to Boost User Support

With over 90% of users still beginners, common issues such as misinterpretation on trades, difficulty understanding candlestick charts, and language barriers are addressed by professional customer service teams. Since its launch in 2020, FameEX has established a repository of common issues and integrated solutions accessible to users from the official website through its Support Center section, which also serves as an online academy for foundational trading knowledge. Thereby enhancing user education and awareness. Furthermore, the FameEX platform runs a 24-hour risk monitoring system and issues warning notifications regarding information, fund, device security, and location-based logins to ensure the stable operation of the platform and safeguard user information and fund security. The recently upgraded “instant customer service response system” is a testament to FameEX’s commitment to offering an efficient, user-friendly, and secure trading environment.

FameEX’s Global Agent Recruitment to Build Win-win Ecosystem Together

FameEX is also extending its business boundaries by actively recruiting global agents. The program offers attractive returns with the commission up to 60%, leading many industry influencers to make their first earnings through FameEX. According to an agent, the income in Singapore has been impressive due to FameEX’s well-established reputation and diligent agents. Reports suggest an influencer’s income exceeding 2,700 USDT for three consecutive months earlier in 2023.

The FameEX global agent recruitment plan provides rich welfare systems, a low entry threshold, and a good market atmosphere. This encourages participation and has made the program an attractive new source of income within the cryptocurrency industry. FameEX invites individuals or groups with more than 5,000 fans communities to apply to be a FameEX global agent. As the cryptocurrency industry continues to boom, becoming a FameEX global agent presents a promising opportunity to reap significant profits.


As the recent dialogue and regulation for digital assets in Hong Kong continues to evolve, FameEX will stay abreast of the latest developments. This proactive stance ensures that the platform remains responsive to changes in regulation, always prioritizing the safety and best interests of its user base. FameEX is setting a noteworthy example of a cryptocurrency platform that is both innovative and ethically sound. As the industry continues to grow rapidly, FameEX is taking proactive steps to improve the trading environment and user experience, thereby continuing its mission to reduce investment risk and provide a fair, free, and supportive trading platform for users worldwide.

About FameEX

Launched in 2020. FameEX is a global cryptocurrency exchange that currently provides fiat-crypto, crypto-crypto, grid trading, futures, options, margin, spot and a hugely popular referral and affiliate program. With more than 600,000 registered users across 50 countries and regions. FameEX provides a secure, stable and efficient 24/7 trading platform. In addition, FameEX keeps pushing the boundaries of the crypto exchange industry, exploring frontier growth opportunities and strengthening core competencies, expanding into adjacent product offerings and developing innovative business models that lead the way in bringing Web3 solutions into the crypto ecosystem including recruiting more Web3 developers and researchers to enrich the Web3 product that will support those visionary traders.

Find FameEX on:

Website: https://www.fameex.com/

Twitter: https://twitter.com/FameEXGlobal

YouTube: https://www.youtube.com/c/FameEX

Telegram: https://t.me/fameexgroup

Discord: https://discord.gg/V8yvKPxVCk

Trade on-the-go with the FameEX app (iOS/Android)